Deluxe Double Room
- 2 Single beds or 1 Double bed
Hotel · Hanoi · Ha Noi Municipality
Flora Centre Hotel & Spa
A 4-star hotel in Hanoi with a spa, fitness centre, and a location near the lake.
- Spa with massage, facial, and beauty treatments
- 24-hour reception and express check-in/out
- Paid airport shuttle and tour assistance
8.9
Great
2183 reviews
Booking.com 8.9 · 2183 reviews
About
Flora Centre Hotel & Spa
Flora Centre Hotel & Spa is a 4-star property in Hanoi's Hoan Kiem district, within a 10-minute drive of the President Ho Chi Minh Mausoleum. It offers a range of amenities including a spa, fitness centre, and a terrace.
Guests can choose from several room types, from Deluxe Doubles to the King Suite and Junior Suite, many with balconies and city views. The hotel provides a paid airport shuttle, tour assistance, and a 24-hour front desk.
- No smoking on site
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Outstanding staff — Guests consistently highlight the helpfulness and friendliness of the team, with several singling out Anna for going above and beyond.
- Excellent location — Close to the lake and within easy reach of the old quarter, cafes, and shops – ideal for exploring Hanoi.
- Good in-room comfort — Rooms are described as comfortable, clean, and quiet, with soft beds and effective soundproofing.
- Spa and wellness facilities — On-site spa offers a range of treatments from massages to manicures, plus a steam room and fitness centre.
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Worth weighing
4 to weigh- Some lower value scores — While overall ratings are high, the Value category scores slightly lower than other areas, indicating the price-to-experience ratio may not always meet expectations.
- Pets not allowed — The hotel's policy prohibits pets on site, so guests travelling with animals need to look elsewhere.
- Limited parking information — No parking details are provided, which could be inconvenient for those driving.
- Mixed review ratings — Although the average rating is high, individual reviews are not uniformly positive, with some scoring 6 or 7 out of 10, often around room specifics.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Triple Room
- Sleeping arrangements for 3 persons
- With view
- Shower
- Balcony
- Air conditioning
Family Connecting Queen Room
- 2 Queen Size Beds
- Shower
- Balcony
- Air conditioning
King Suite
- 1 King-size bed,2 Single beds or 1 Queen-size bed
- Shower
- Bathtub
- Balcony
- Air conditioning
Junior Suite
- 1 King-size bed
- City view
- Shower
- Bathtub
- Balcony
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Wellness
- Spa & wellness centre
- Steam room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Facial
- Manicure
- Pedicure
- Waxing
- Beauty treatment
- Public Bath
Food & Drink
- In-room breakfast
- Dinner
- Welcome drink
- Mini-bar
- Electric kettle
Services
- 24-hour reception
- Express check-in/ -out
- VIP check-in/ -out
- Luggage storage
- Currency exchange
- Tours/Ticket assistance
- Paid airport shuttle
- Housekeeping
- Laundry
- Dry cleaning
- Safe deposit box
Room Amenities
- Air conditioning
- Heating
- Free Wi-Fi in rooms
- Flat-screen TV
- Ironing facilities
- Free toiletries
- Carpeted floor
- AM/FM alarm clock
Fitness & Recreation
- Fitness centre
- Leisure/ TV room
- Beach umbrellas
Family
- Playpen
Safety & Security
- 24-hour security
- Smoke detectors
- Fire extinguishers
- Key card access
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.9/10 from 2,183 reviews
Booking.com · 8.9 · 2183 reviews
8.9Verified guest“The location was lovely, right near the lake, and the staff were extremely helpful. Lots of sights, cafes, shops, and restaurants close by.”
8.9Verified guest“My room was comfortable and nicely decorated, with a great bed. It had all the essentials: a safe, minibar, and a sofa bed.”
8.9Verified guest“The bathtub in the Beautiful Twin Room was a nice touch for relaxing after a long day. The room was spacious and clean.”
8.9Verified guest“The staff, especially Anna, were great at helping with tour bookings and gave excellent local tips. Breakfast had a good variety, including fresh pastries and local dishes.”
8.9Verified guest“It's in an incredible spot, just minutes from a modern museum. The rooms were nice and attractive, with a balcony and great view.”
8.9Verified guest“Glad we chose this place as a base for Hanoi. The staff are incredibly kind and the location is amazing, particularly so close to the lake.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Old Quarter: Guests say the hotel is in a fantastic location for exploring the old quarter, with many attractions within walking distance.
Hoan Kiem Lake: The lake is described as being very near the hotel, offering scenic walks and a relaxing atmosphere.
President Ho Chi Minh Mausoleum: The mausoleum is within a 10-minute drive from the hotel, a notable historic site.
14A Pho Luong Van Can, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 06:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 40 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 until 23:59, and check-out is from 06:00 to 12:00.
Are pets allowed at the hotel?
No, pets are not allowed on site.
Is there an airport shuttle?
Yes, the hotel offers a paid airport shuttle service.
Does the hotel have a spa?
Yes, the hotel has a spa & wellness centre with treatments including massages, facials, and beauty services.
Are there family rooms available?
Yes, the hotel has a Family Connecting Queen Room with two queen-size beds, suitable for families.
Is breakfast included in the room rate?
The hotel offers in-room breakfast and dining options, and reviews mention a breakfast with a wide range of choices.
The bottom line
Flora Centre Hotel & Spa earns its high rating through friendly staff, a central lakeside location, and comfortable, quiet rooms. It suits travellers who value service and convenience over luxury.
8.9Based on 2,183 guest reviews and a property rating of 8.9.
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